About us Development What we do FAQ
FAQ
FAQ
 
How to get a sample? (Sample policy: available samples; customize samples)
Our sample policy is simple. Upon your request, we would like to send you a free sample of our product.
There are two options for your reference
1. Give your Account No., such as FedEx, TNT, DHL.
2. You can pay USD XXX directly to Bank account of my firm, then VCG can forward sample directly to you.
(Definite amount of money, pls contact sales representative firstly sales@valuechainglass.com) The advantage
of this way will save 20%-30% money for client, because VCG sign discount agreement with Express company.
Please allow 7-10 days for sample shipment
Please contact us with your sample request.

How to do Customization?
Distinctive glass packaging that creates competitive differentiation and drives consumer intrigue.
Bottle:
Creating spirits bottles that celebrate brand essence and uniqueness can be found across nearly every genre.
Process:
1. creating design; 2. graphic proof 2D/3D drawing; 3. sample mould; 4. sample; 5. production moulds; 6. mass production;
7. quality inspection; 8. paperless label decoration; 9. packing; 10. shipment

How to do Decoration?
1. Client provides artwork or graphics, indicating placement, size, colours, font etc. if possible
2. VCG analyse feasibility of artwork or graphics in practical production process.
3. VCG send graphics proof(2D/3D drawing) and a confirmation of product with quotation, sample fee, lead time etc.
4. client wires sample fee.
5. sampling process starts
6. forward samples for client’s approval
7. Bulk production starts

What format should I provide to Value Chain Glass?
Allowable Image Formats:
- Adobe illustrator in PC format.
- Corel Draw – convert files into .eps before sending
- In illustrator, all fonts should be converted to outlines.
- JPG, .GIF. are acceptable but they must be large high resolution files(400 dpl or more)

What material of VCG glass bottles?
Value chain glass ltd (VCG)supply extra flint glass material for premium spirit packaing, such as Greygoose vodka, Belveedere Vodka, Ciroc vodka, etc.
Value chain glass ltd (VCG)supply high flint glass material for different spirit brand, such as Absolutely vodka, Smirnoff vodka, Voss water, etc.

Do you provide the cap or lids of bottles?
Value chain glass ltd (VCG) is specialized in glass bottle manufacturing, not cap or lid, but VCG will assist client to purchase cap or lids if necessary.

Is it possible to order custom bottle samples?
Yes, it is workable. Value chain glass ltd (VCG) has outstanding capability of custom glass bottle.

How long does it take to get the trial samples?
Normally, It will cost 20-25 days. More information please view the detail customization process.

How long does it take to get the first order for your existing bottle model?
Normally, it will cost 25-35 days, depending on different produce season. Please confirm with our sales team before you start.

How long does it take to get the first order for a custom bottle?
Normally, it will cost 30-35days, depending on your bottle’s technique difficulty. Please confirm with our sales team before you start.

How many bottles would fit in a 20 feet container?
Normally, it can be shipped 9,000-11,000 bottles by 20 feet container.

How many bottles would fit in a 40 feet container?
Normally, it can be shipped 16,000-21,000 bottles by 40 feet container.

If we order a full container, can we choose for partial shipment and keep the rest in stock for later?
No, we don’t supply warehouse for free.

What sort of labeling and bottle decoration can you do?
Value chain glass ltd (VCG)is specialized in paperless label decoration, like silk screen print, frosting, decal, electroplating, embossment, precious metal stamping, etc. More information, please view: http://www.valuechainglass.com/article/decoration-25.html

How are the bottles packed?
To keep glass bottle safety,Value chain glass ltd (VCG) used standard export carton + pallet.

Do you help with the design process and do you have a designer on staff?
Yes, Value chain glass ltd (VCG) can help you create your bottle design of plain bottle, color carton, but not label.

Can you sterilize the bottles before shipment?
Value chain glass ltd (VCG) carry on international standard ISO9000 strictly.

Can VCG send samples to you for reference?
Yes, Value chain glass ltd (VCG) glad to send some samples to you for reference of our products. For small quantities, we will offer samples with free of charge. Please advise your courier account like DHL or FEDEX account numbers to us. Usually we’ll send out the samples within 2 working days if we have stocks. We’ll send out samples in 20 working days for new sampling.
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